Coverart for item
The Resource 5 star service : how to deliver exceptional customer service, Michael Heppell

5 star service : how to deliver exceptional customer service, Michael Heppell

Label
5 star service : how to deliver exceptional customer service
Title
5 star service
Title remainder
how to deliver exceptional customer service
Statement of responsibility
Michael Heppell
Title variation
Five star service
Creator
Subject
Language
eng
Summary
Michael Heppell explains how to win and retain customers without spending a fortune by creating magic moments in everyday situations that get you noticed, remembered and referred
Member of
Cataloging source
StDuBDS
http://library.link/vocab/creatorName
Heppell, Michael
Dewey number
  • 658.8'12
  • 658.812
Index
no index present
Intended audience
Specialized
Literary form
non fiction
http://library.link/vocab/subjectName
  • Customer relations
  • Consumer satisfaction
  • Business and Management
Target audience
specialized
Label
5 star service : how to deliver exceptional customer service, Michael Heppell
Instantiates
Publication
Note
Previous edition: Harlow: Prentice Hall Business, 2010
Carrier category
volume
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Control code
9781292100203
Dimensions
22 cm
Edition
Third edition.
Extent
272 pages
Isbn
9781292100203
Isbn Type
(pbk.)
Media category
unmediated
Media MARC source
rdamedia
Label
5 star service : how to deliver exceptional customer service, Michael Heppell
Publication
Note
Previous edition: Harlow: Prentice Hall Business, 2010
Carrier category
volume
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Control code
9781292100203
Dimensions
22 cm
Edition
Third edition.
Extent
272 pages
Isbn
9781292100203
Isbn Type
(pbk.)
Media category
unmediated
Media MARC source
rdamedia

Library Locations

    • Kensington Central LibaryBorrow it
      Phillimore Walk, London, W8 7RX, GB
      51.5014572 -0.1944621
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