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The Resource Perfect phrases for customer service, by Robert Bacal

Perfect phrases for customer service, by Robert Bacal

Label
Perfect phrases for customer service
Title
Perfect phrases for customer service
Statement of responsibility
by Robert Bacal
Creator
Subject
Genre
Language
eng
Summary
Robert Bacal presents perfect phrases and scripts to help employees deal with customers in a professional way, showing how to reduce stress, find the right words to say, and handle difficult customers with ease and confidence
Cataloging source
StDuBDS
http://library.link/vocab/creatorName
Bacal, Robert
Dewey number
  • 658.8'12
  • 658.812
Index
no index present
Intended audience
Specialized
Literary form
non fiction
http://library.link/vocab/subjectName
  • Customer relations
  • Customer relations
  • Business and Management
Target audience
specialized
Label
Perfect phrases for customer service, by Robert Bacal
Instantiates
Publication
Note
Previous ed.: 2005
Control code
9780071745062
Edition
2nd ed.
Extent
240 p.
Isbn
9780071745062
Isbn Type
(pbk.)
Label
Perfect phrases for customer service, by Robert Bacal
Publication
Note
Previous ed.: 2005
Control code
9780071745062
Edition
2nd ed.
Extent
240 p.
Isbn
9780071745062
Isbn Type
(pbk.)

Library Locations

    • Kensington Central LibaryBorrow it
      Phillimore Walk, London, W8 7RX, GB
      51.5014572 -0.1944621
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